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Valued Customers

Online Catalog Terms and Conditions
The use of this site and the purchase of goods, is governed by the following terms and conditions. By using this site, you acknowledge that you have read these terms and that you accept them.
 
Site contents copyright © 2009 Higher Power Supplies, Inc - All rights reserved.
 
All editorial content and graphics on this site are protected by U.S. copyright and international treaties, and may not be copied without the express permission of Higher Power Supplies, Inc and/or its respective content partners.
 
Unauthorized use of any of our editorial content, musical content and/or graphics for any commercial or online purpose is strictly prohibited.
 
Any copying, use or adaptation of the content, source code or HTML that is part of this site is strictly forbidden and covered by our copyright.
 
The pictures in this catalog do not necessarily accurately represent the product advertised. Some are used purely for illustration purposes. Though checked for accuracy, errors and omissions occasionally occur and therefore are subject to correction. We do apologize for any inconveniences.
 
 Ordering
When ordering it is the customers responsibility to provide Higher Power Supplies, Inc., with the correct part number of item(s), unless one is not provided on this site.
 

Before placing your order, consider the following: If you are requesting your order to be shipped to an address other than your billing address, the intended shipping address must be on file with your credit card company prior to placing the order. If a requested shipping address is not on file with the card issuer, please have the records updated to avoid delays to your order. P.O. Boxes are not considered valid shipping addresses, therefore, if your billing address is a P.O. Box, please be sure to provide your card issuer with your physical address where you will be able to receive your equipment. If your billing address is verified and the requested shipping address is not updated the order will be shipped to the billing address. All cardholder information is verified prior to shipping.

 

NOTE: Please be sure to enter your billing information carefully, if any of the billing information does not match the issuing banks' records your credit card may be declined and your order will not process. Though this may seem to be an inconvenience, these procedures are in place to protect both parties from any fraud that can occur

 Warranty and Returns
Higher Power Supplies, Inc. does not itself warrant any product, written or implied, that is sold through its website, via phone orders or in its catalog. Higher Power Supplies, Inc. disclaims any warranty, written or implied with respect to the merchantability and fitness of any products sold. All products that carry a warranty will be through the individual manufacturer(s).
 
All warranties are issued to the customer by the original manufacturer(s) and must be returned to the manufacturer(s) for evaluation and adjustments.
 
A Return Goods Authorization (RGA) number must be obtained from Higher Power Supplies, Inc. and must accompany all return shipments. No shipment(s) will be accepted for return without our prearranged authorization and must be within 30 days of order date (unless item is back ordered). All return shipments must be prepaid. Shipping charges are not refundable by Higher Power Supplies, Inc., unless it has been determined that an error has been made by Higher Power Supplies, Inc., in which case we will repay the customer for any reasonable shipping charges.
 
We cannot accept C.O.D. return shipments.
 
Returned items must be unused (showing no signs of alteration or use) and in their original packaging. Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise. Returns that are not deemed to be either the error of Higher Power Supplies, Inc. or for damaged merchandise are subject to a 30% restocking fee. Custom built, items built to order, all special order parts or explosion proof equipment, if not deemed to be defective are non-returnable / non-refundable items
 Pricing
Though we do our best to maintain our low pricing, changes may occur as a result of market fluctuations and manufacturing costs. All of our prices are subject to change without notice. Prices and typographical errors are subject to correction. We reserve the right to modify specifications. All prices are F.O.B. shipping point. To offer you the lowest possible prices, a $5 processing fee will be added at checkout to any order below $40.
 Damaged, Lost or Short Shipments
Higher Power Supplies.com is not responsible for any damaged, lost or short shipments due to a carriers' negligence.
 
For orders delivered by Freight Line:
 
Before signing for received shipment(s), it is suggested that you, the customer, thoroughly check the carton or packaging for any holes, rips or tears (there may be hidden damage). It is in your best interest to take photos of damaged areas of carton or packaging in case proof is necessary by the carrier. If any of the aforementioned damage is apparent on the carton or packaging you will need to sign the Bill Of Lading as "DAMAGED". Please also notify Higher Power Supplies.com immediately at 425-438-0990 so that we are able to note this on your account. If damage is not apparent on the carton or packaging, but you find that the item(s) are damaged after opening, this is called "HIDDEN DAMAGE" and must be reported to the original freight carrier within 72 hours of delivery, at which time it is suggested that you ask for claim filing information and instructions. Again, it is in your best interest to take several photos of damaged merchandise in case proof is necessary by the carrier. Please keep all damaged containers for inspection by carrier.
 
For orders delivered by UPS or Fed Ex:
 
If you, the customer, receive your order and after opening the package(s) notice that there is damage from shipping, this is called "HIDDEN DAMAGE" and must be claimed with the carrier within 48 hours of delivery. It is in your best interest to take several photos of damaged merchandise in case proof is necessary by the carrier. Please also notify Higher Power Supplies.com at 425-438-0990 so that we are able to note this on your account. Further instructions for handling the matter will be given to you via the carrier.
 
While our helpful customer service team will attempt to assist you in your claim efforts, we will accept no responsibility in the event that a claim issue is not resolved between you, the customer, and the individual carrier responsible.
 Delivery
Deliveries are made Monday through Friday, generally between the hours of 8:00 A.M. and 5:00 P.M. Most of our orders are shipped via UPS. We also use several trucking / freight carriers to give you the best shipping cost possible. Orders that need to be drop shipped directly from the manufacturer may take longer to arrive, so though items may be ordered together they may not arrive in the same container or on the same day. Generally if orders are placed with Higher Power Supplies, Inc. before 1:00 P.M. PST, we will be able to ship the order the same day (exceptions could apply). Orders place on Fridays after 1:00 P.M. PST or on weekends or holidays, will be shipped on the next regular business day.
 Items Out of Stock and Alternate Items
We do apologize for any inconveniences if all ordered items were not received due to being temporarily out of stock. We do like to think of our company as being well-stocked, but occasionally you may find that an item that has been ordered is temporarily unavailable. Please feel free to give us a call toll free 1-877-389-3131 to 1) change to an alternate item or 2) cancel the back-ordered item.
 Online Contract
The following is the terms of the agreement between Higher Power Supplies, Inc.(“Company”) and the buyer (“Buyer”) of goods or services through the Higher Power Supplies, Inc. web site (the “Site”).  If you do not agree to these terms, you will not be able to purchase anything, so please review these terms carefully:
1.      Introduction.  Buyer agrees to the terms and conditions outlined in this Online Contract ("Contract") with respect to the goods, services and information provided by or through the Site.  This Contract constitutes the entire and only agreement between the Company and Buyer, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods, services and information provided by or through the Site, and the subject matter of this Contract.  Buyer agrees to review this Contract prior to purchasing anything and purchase of a good or service shall be deemed acceptance of this Contract.
2.      Setup and Payment.  Buyer represents and warrants that (i) the credit card information supplied is true, correct and complete and (ii) charges incurred by the Buyer will be honored by the Buyer's credit card company and (iii) Buyer shall pay charges incurred by Buyer at the amounts in effect at the time incurred, including all applicable taxes.
3.      Copyright.  The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights, and, the copying, redistribution, use or publication by a Buyer of any such content or any part of the Site is prohibited.
4.      Editing, Deleting, and Modification.  Company reserves the right in its sole discretion to edit or delete any information or content appearing on the Site and to remove any goods and services for sale.  Upon notice published over the Service, Company may modify this Contract, or prices, and may discontinue or revise any or all aspects of the Site in its sole discretion and without prior notice.  Modification of this Contract will be deemed effective upon publication on the Site with respect to transactions occurring after said date.
5.      Right to Refuse.  Company reserves the right in its sole discretion to refuse service at any time.  Sale of any goods or services is subject to availability.
6.      Indemnification.  Buyer agrees to indemnify, defend and hold Company and its affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to a Buyer's violation of this Contract or use of the Site.
7.      Non-Transferable.  Buyer's right to use the Service is not transferable and is subject to any limits established by Company or by Buyer's credit card company.
8.      Disclaimer.  THE SERVICE, CONTENT, GOODS AND SERVICES FROM OR THROUGH THE SERVICE ARE PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE).  THE SOLE AND ENTIRE MAXIMUM LIABILITY OF COMPANY, FOR ANY REASON, AND BUYER'S SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY THE CUSTOMER FOR THE PARTICULAR ITEMS PURCHASED. COMPANY AND ANY OF ITS AFFILIATES, DEALERS OR SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN COMPANY AND BUYER.  THIS SITE AND GOODS AND SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.  SOME STATE STATUTES MAY APPLY REGARDING LIMITATION OF LIABILITY.
9.  Use of Information.  Company reserves the right, and Buyer authorizes Company, to the use and assignment of all information regarding Buyer’s use of the Site and all information provided by Buyer, subject to applicable law.
10.  Miscellaneous.  This Contract shall be treated as though it were executed and performed in Everett, Washington, and shall be governed by and construed in accordance with the laws of the United States of America and of the State of Washington (without regard to conflict of law principles).  Any cause of action of Buyer with respect to the Site must be instituted within six (6) months after any purchase or be forever waived and barred.  All actions shall be subject to the limitations set forth in Section 8.  The language in this Contract shall be interpreted as to its fair meaning and not strictly for or against any party.  All legal proceedings arising out of or in connection with this Contract shall be brought solely in Everett, Washington, and Buyer expressly submits to the jurisdiction of said courts and Buyer consents to extra-territorial service of process.  Should any part of this Contract be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties and the remaining portions shall remain in full force and effect.  To the extent that anything in or associated with the Site or the Company is in conflict or inconsistent with this Contract, this Contract shall take precedence.  Failure of Company to enforce any provision of this Contract shall not be deemed a waiver of such provision nor of the right to enforce such provision.